Parker Resources
Our Dedicated Page For All Of Our Parkers
No matter if you are a daily parker with questions, a monthly parker navigating your account, or a parker with a Flex Pass Package trying to redeem, etc. Out team is here to help if you do not find what you need here.
FREQUENTLY ASKED QUESTIONS
WHAT HAPPENS IF I PAY FOR PARKING AND ACCIDENTALLY RECEIVE A TICKET?
Don’t sweat it! Simply reach out to our customer service team support@mypowerparking.com and we will help you resolve this quickly and pain-free. If you did not recieve this in error, you can use the PRRS link to pay for your citation.
HOW LONG CAN I PARK IN THE HOURLY PARKING AREA?
The maximum duration for hourly parking depends on the location. Some areas may have a time limit of a few hours, while others allow for longer stays. Please refer to the signs or check with our staff for specific time restrictions.
WHAT ARE THE PARKING RATES FOR HOURLY PARKING?
Our hourly parking rates vary based on the location. Please visit our website or contact support@mypowerparking.com for specific rates.
DO I HAVE TO PAY AS SOON AS I PARK, IS THERE A GRACE PERIOD?
Yes, any location requires payment upon arrival. Locations with License Plate Recognition cameras will register your plate when you enter the property. There is a 30 minute grace period for the parking session payment to register, if outside of that time, a citation will automatically be issued and mailed to the registered address of the vehicle.
IS OVERNIGHT PARKING ALLOWED IN THE HOURLY PARKING AREA?
This varies per location. Refer to the on-site signage for more information.
ARE THERE ANY RESTRICTIONS ON THE TYPES OF VEHICLES THAT CAN PARK IN THE HOURLY PARKING AREA?
There may be restrictions on oversized vehicles or trailers. Please contact our customer service or refer to the signage at the parking area for specific restrictions. When parking an oversized vehicle at a surface lot, you will need to pay per space the vehicle takes up. (e.g. a truck with a trailer parking in 2 total spaces would need to make 2 transactions for the desired duration).